Delivery and Packaging

Here's all the nitty gritty about how it all works.
If you have any questions, please give us a shout!

 

So how does delivery work?

We’ll bring the best of Smithfield to you with our free and fully-tracked delivery service for our Meat Boxes. We use temperature controlled boxes to ensure that your meats arrive the way they left us – fresh, chilled and in top condition.

How will my order be packaged?

We use a temperature controlled packaging system which has undergone rigorous testing to ensure that it maintains an internal temperature of below 5C for up to 48 hours, even in warm weather. So we're confident that on our regular 24-hour delivery cycle, your meats will stay fresh until you get home. Our temperature controlled system is made up of:


A corrugated cardboard box
A two-part polyethylene foam liner which goes inside the box, acting as a great cushion for your products as well as maintaining a low temperature
Bubble wrap to protect the meats and provide insulation
Ice packs (below and above your products) for super-chilled delivery

 

All parts of the packaging are 100% recyclable. We use environmentally-friendly ice coolants which can also be re-used again for picnics.

Where do you deliver?

We’ve teamed up with FedEx who we’ve found to be extremely reliable. Together we can deliver to most of mainland UK, but at this time we are unable to send our boxes to the following areas because we can’t guarantee a next-day delivery: Scottish Highlands and Islands, British Isles and Northern Ireland. If you’re lucky enough to live in a very secluded area, please call before placing an order to ensure we can deliver safely to you.

 

What if I’m not home?

No problem, just let us know (in the special instructions box) where you would like us to leave your meat box safely, perhaps behind a bush or with a neighbour. We can also deliver to your work place if that’s more convenient. But remember, it's important that you put your fresh meats in the fridge or freezer as soon as possible after receiving your meat box.